DIY & Troubleshooting
Last updated October 7, 2020 by OlivierMorf
For a DIY (“do it yourself”) install we recommend joining our Slack group where you can chat with us.
There is a channel in Slack- #diy-install-support where you can ask questions. We can guide you on what hardware to buy, and what is the likely best connection to a nearby antenna.
For DIY, you must still fill in our join form. This will give you a request number (aka “node number”) which you will need for your install. It will also get you in our system so we can give you advice and look for line-of-sight connections.
For a quick check of line-of-sight you can use our line-of-sight tool. Put in your address and it will show you which hubs you might be able to connect to.
Here is a list of equipment we typically use. Remember to use outdoor ethernet cable, and securely mount your antennas on j-pipes or secured masts. Masts should be strong metal as plastic PVC pipes will bend.
Our general install advice is here in the docs
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